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Language Support Specialist - Remote

Posted 83 weeks ago
Customer Service
Full Time
Germany

Overview

Emerging Travel Group (ETG) is looking to hire a Language Support Specialist, who will take calls and provide initial advice to our B2B partners in German language.

In Short

  • Taking calls and providing initial advice to B2B partners in German language.
  • Communication with partners about the on-going cases, providing regular updates on the progress.
  • Helping other operation teams with the communication in German language.
  • Handling info requests for B2B partners.
  • Recording information in the CRM system about work done.

Requirements

  • Fluency in German.
  • Experience in customer support or similar roles.
  • Strong communication skills.
  • Ability to work in a team.
  • Familiarity with CRM systems.

Benefits

  • Opportunity to work in a dynamic environment.
  • Professional development opportunities.
  • Flexible working hours.
  • Supportive team culture.
  • Remote work options available.
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RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group, is a rapidly growing travel-tech company that serves the B2B travel market. With a mission to innovate and simplify travel, RateHawk provides a comprehensive platform for travel agents, tour operators, and corporate clients, offering over 1.8 million accommodation options, as well as services for car rentals, transfers, and more. The company is dedicated to enhancing the travel experience for both individuals and professionals across more than 220 markets worldwide.

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