L2 AWS Support Engineer - Remote

Overview

As an L2 AWS Support Engineer, you will be responsible for providing advanced technical support for AWS-based solutions, troubleshooting and resolving complex technical issues related to networking, security, and automation.

In Short

• Provide advanced technical support for AWS solutions.
• Troubleshoot networking and storage issues.
• Analyze application performance on AWS infrastructure.
• Develop scripts for routine tasks using Python and Bash.
• Implement Infrastructure as Code with CloudFormation or Terraform.
• Create and manage EKS clusters.
• Configure backups and disaster recovery plans.
• Monitor and optimize AWS resource utilization.
• Assist Level 1 engineers and mentor them.
• Collaborate with application teams for effective service management.

Requirements

• Advanced understanding of AWS core services.
• Strong knowledge of AWS automation and scripting.
• Experience with CloudFormation and Terraform.
• Understanding of AWS security best practices.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Customer-focused approach.
• AWS Certified Solutions Architect - Associate preferred.
• AWS Certified DevOps Engineer – Professional preferred.

Benefits

• Opportunity to work with advanced AWS technologies.
• Collaborative work environment.
• Mentorship opportunities.
• Professional development through certifications.
• Competitive salary and benefits package.