AWS Support Engineer IV - Remote

Overview

As an L4 AWS Support Engineer, you will be responsible for providing expert-level technical support for complex AWS-based solutions, leading critical incident response, architecting solutions, and driving strategic initiatives related to AWS.

In Short

• Develop strategies for cloud adoption and migration.
• Design and oversee large-scale enterprise architectures.
• Manage scalable and highly available EKS clusters.
• Automate provisioning of AWS resources using Terraform or CloudFormation.
• Evaluate and implement emerging AWS technologies.
• Establish cloud governance policies and lead audits.
• Act as the final escalation point for critical incidents.
• Mentor junior engineers and lead training programs.
• Collaborate with DevOps and product teams for service delivery.
• Represent the Managed Services team in client discussions.

Requirements

• Deep understanding of AWS core services and advanced features.
• Strong expertise in AWS automation and scripting.
• Proficiency in AWS CloudFormation and Terraform.
• Knowledge of AWS security best practices.
• Excellent problem-solving and analytical skills.
• Strong leadership and communication skills.
• AWS Certified Solutions Architect - Professional preferred.
• AWS Certified DevOps Engineer - Professional preferred.
• Ability to work independently and as part of a team.
• Customer-focused approach.

Benefits

• Opportunity to work with cutting-edge AWS technologies.
• Mentorship and training opportunities.
• Collaborative work environment.
• Potential for career advancement.
• Flexible working arrangements.