Engagement Manager - Remote

Overview

The Rackspace Engagement Manager will manage several individual but related projects to the required standard of quality within the specified constraints of time and cost for the customer. The projects are typically medium to large, with medium complexity, and have high risk exposure. Ensures the coherence of the Program and develops and maintains the appropriate environment to support each individual project within it. Responsible for the program producing a result which is capable of achieving the benefits defined in the Statement of Work. Responsible for adhering to company security policies and procedures and any other relevant policies and standards as directed.

In Short

• Manage multiple medium to large complexity projects.
• Plan and drive delivery of complex infrastructure projects.
• Ensure on-time delivery of high-quality solutions.
• Collaborate with internal and customer teams.
• Identify risks and propose solutions to keep projects on track.
• Define and enforce delivery best practices.
• Track KPIs to measure project success.
• Bilingual in Spanish and English required.
• Experience in cloud infrastructure projects.
• Strong communication and problem-solving skills.

Requirements

• Bachelor's Degree or equivalent experience.
• Minimum 5 years of project management experience.
• Certifications in Project Management or Agile methodologies.
• Proficient in JIRA and other Atlassian tools.
• Strong organizational and multitasking abilities.
• Customer-facing consulting experience.
• Technical background in software development or engineering.
• Ability to work in a fast-paced environment.
• Excellent presentation skills.
• Proactive management approach.

Benefits

• Flexible work environment (remote/hybrid options).
• Opportunity to work on complex projects.
• Collaborative team culture.
• Continuous learning and development opportunities.
• Competitive salary and benefits package.