Senior Operations Lead, Customer Partner - Remote

Overview

The Senior Operations Lead, Customer Partner at R1 will collaborate with clients and team members to enhance financial and operational metrics in healthcare settings, focusing on process improvement and patient satisfaction.

In Short

• Lead initiatives to improve revenue cycle operations.
• Analyze financial metrics for process enhancement.
• Serve as a liaison for training on R1 technologies.
• Mitigate revenue leakage through strategic recommendations.
• Develop industry knowledge for career growth.
• Create data analyses to drive results.
• Build relationships with client counterparts.
• Respond to client requests with timely solutions.
• Provide feedback on project plans to leadership.
• Participate in an annual bonus plan.

Requirements

• 2-5 years of Revenue Cycle experience.
• Proven data analytics skills.
• Experience with Microsoft Office Suite.
• Proficiency in creating PowerPoint presentations.
• Strong Excel skills.
• Preferred experience with Epic PB.
• Knowledge of Epic workflows.
• Ability to navigate Epic Revenue cycle functions.

Benefits

• Competitive benefits package.
• Opportunities for continuous learning.
• Collaborative work environment.
• Chance to contribute to meaningful work.
• Supportive of community engagement.