Lifecycle Operations Lead - Remote

Overview

The Lifecycle Operations Lead at Quizlet will oversee the strategy and execution of marketing automation programs, focusing on driving revenue and operational efficiency through the Braze platform.

In Short

• Lead Campaign Operations for Lifecycle Marketing channels.
• Own strategy and execution of marketing automation programs.
• Mentor a team of technical lifecycle marketers.
• Manage vendor relationships and champion innovative practices.
• Ensure compliance with SLAs and quality assurance measures.
• Work with stakeholders on complex campaign execution.
• Drive continuous optimization of Braze marketing automation programs.
• Develop and enforce campaign operations processes.
• Engage in cross-functional collaboration for seamless execution.
• Focus on process growth, efficiency, and scalability.

Requirements

• 7+ years in Lifecycle Marketing.
• Expert knowledge of Braze and Lifecycle marketing channels.
• Experience managing marketing operations teams.
• Outstanding stakeholder engagement skills.
• Experience with data pipelines and architecting new data.
• Detail-oriented with project management skills.
• Goal-oriented mindset focused on process improvement.
• Ability to juggle multiple complex projects.

Benefits

• Market competitive salary with stock options.
• 20 vacation days and encouragement to take them.
• Comprehensive health, dental, and vision insurance.
• Employer-sponsored 401k plan with company match.
• Access to professional growth resources.
• Paid Family Leave and wellness benefits.
• 40 hours of annual paid time off for volunteer programs.