Operations Lead - Remote

Overview

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

In Short

• Supply acquisition to meet business requirements.
• Collaborate with Marketplace supply teams.
• Lead cross-functional supply-related projects.
• Manage vendor relationships to increase supply.
• Ensure reliability of experience across delivery verticals.
• Contribute to a data-driven environment.
• Forecast acquisition trends and onboard Captains.
• Maintain delivery KPIs.
• Support Captains and troubleshoot issues.
• Help test new rollouts and collect feedback.

Requirements

• 2-3 years of relevant experience.
• Hands-on in a complex operational environment.
• Confident and outgoing personality.
• Ability to troubleshoot problems collaboratively.
• BS/MS in a relevant field, preferably Industrial Engineering.
• Advanced analytical capabilities and mastery of Excel.
• Attention to detail with swift execution.
• Self-starter with investigative skills.
• Gritty and hands-on approach.

Benefits

• Opportunity to drive impact in the region.
• Work with inspiring colleagues.
• Explore new opportunities for learning and growth.
• Flexible work schedule with remote options.
• Access to healthcare benefits and fitness reimbursements.