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Senior Technical Operations Engineer - Remote

Posted 5 weeks ago

Overview

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote company with an HQ in Miami, Florida.

In Short

  • Lead the research, deployment, and operational management of new blockchain networks.
  • Tackle complex Web3 issues and provide technical direction in customer calls.
  • Utilize advanced analytical and dashboard skills to monitor system performance.
  • Define, enforce, and ensure the organization meets stringent SLO/SLA objectives.
  • Innovate to solve complex challenges quickly and efficiently.
  • Work closely with the Support L1 team and other cross-functional teams.

Requirements

  • Experience launching chains or hands-on experience with RaaS.
  • At least 5 years in Technical Operations, SRE, or a similar role.
  • Ability to handle complex Web3-related issues with proficiency.
  • Proficiency in automation and configuration management tools.
  • Skilled in system optimization and benchmarking.
  • Demonstrated expertise in using tools like Grafana or DataDog.
  • Proven ability in defining and adhering to SLA/SLO objectives.
  • Excellent communication skills and a proactive mindset.

Benefits

  • Quarterly bonus tied to company and individual goal achievement.
  • Competitive benefit package in all locations where we operate.
  • Employee-centric total reward offerings.
  • Commitment to fair and unbiased compensation.

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