Senior Technical Operations Engineer - Remote

Overview

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote company with an HQ in Miami, Florida.

In Short

• Lead the research, deployment, and operational management of new blockchain networks.
• Tackle complex Web3 issues and provide technical direction in customer calls.
• Utilize advanced analytical and dashboard skills to monitor system performance.
• Define, enforce, and ensure the organization meets stringent SLO/SLA objectives.
• Innovate to solve complex challenges quickly and efficiently.
• Work closely with the Support L1 team and other cross-functional teams.

Requirements

• Experience launching chains or hands-on experience with RaaS.
• At least 5 years in Technical Operations, SRE, or a similar role.
• Ability to handle complex Web3-related issues with proficiency.
• Proficiency in automation and configuration management tools.
• Skilled in system optimization and benchmarking.
• Demonstrated expertise in using tools like Grafana or DataDog.
• Proven ability in defining and adhering to SLA/SLO objectives.
• Excellent communication skills and a proactive mindset.

Benefits

• Quarterly bonus tied to company and individual goal achievement.
• Competitive benefit package in all locations where we operate.
• Employee-centric total reward offerings.
• Commitment to fair and unbiased compensation.