Technical Operations Engineer - Remote

Overview

RAPP Chicago is looking for a Technical Operations Engineer to join our award-winning Technology team, focusing on optimizing campaigns and delivering personalized experiences.

In Short

• Join a global precision marketing agency.
• Support Campaigns teams by monitoring and optimizing campaigns.
• Utilize Pega technology for campaign management.
• Collaborate with various teams for campaign execution.
• Leverage data-driven insights for optimization.
• Manage predictive and adaptive models.
• Create and maintain technical documentation.
• Diagnose and resolve technical issues.
• Stay updated with Pega features and best practices.
• Work in a hybrid model with flexibility.

Requirements

• 2-3 years of experience in Pega decisioning.
• Bachelor’s degree in Computer Science or related field.
• Pega Certified Decisioning Consultant (PCDC) required.
• Experience in cross-channel marketing campaign development.
• Proficiency in Pega monitoring and simulation tools.
• Strong analytical skills.
• Excellent verbal and written communication.
• Self-motivated and a natural problem-solver.
• Ability to oversee multiple projects simultaneously.
• Proactive in bringing new technology solutions.

Benefits

• Health, vision, and dental insurance.
• 401(k) and stock options.
• Flexible Spending Accounts.
• Vacation, sick, and personal days.
• Paid parental leave and disability benefits.