Operational Excellence Coach - UK - Remote

Overview

The Operational Excellence Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching.

In Short

• Oversees and coaches 5-7 customers at a time
• Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
• Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings
• Tracks performance data and customer uplifts throughout the deployment
• Leads process improvement and kaizen activities for customers
• Openly shares feedback with frontline teams and leadership
• Facilitates remote weekly customer progress meetings
• Identifies miracle stories and results for celebrations
• Manages project schedules with customers
• Troubleshoots customer technical issues as needed

Requirements

• Fluent in both English and French or Italian or German
• Senior Operations Leadership experience in manufacturing environments
• Hands-on manufacturing roles experience
• Practice using Overall Equipment Effectiveness (OEE)
• Strong interpersonal and organizational skills
• Excellent written and verbal communication skills
• Advanced knowledge of MS Office
• Tech-friendly with networking and software information
• Programmable Logic Controller (PLC) experience is desired

Benefits

• Work with a leading provider of adaptive, cloud-based enterprise software
• Be part of a company focused on employee experience and productivity
• Opportunity for personal growth and productivity gains
• Engage with a diverse range of clients
• Remote work with travel opportunities