Operational Excellence Coach-Bilingual - Remote

Overview

The OpEx Coach is responsible for leading major Lean and cultural transformations across their customers in the Food & Beverage, CPG and General Manufacturing industries through the implementation of QAD Redzone software and expert level coaching.

In Short

• Oversees and coaches 5-7 customers at a time
• Trains customers on workflows inside Redzone software through multiple 90-day on-site deployments
• Facilitates shop-floor Huddles and leadership team Daily Vital Signs meetings
• Tracks performance data and customer uplifts throughout the deployment
• Leads process improvement and kaizen activities for customers
• Openly shares feedback with frontline teams and leadership
• Facilitates remote weekly customer progress meetings
• Identifies miracle stories and results to guide celebrations of wins
• Manages project schedules with customers
• Delivers executive overviews and provides information related to all Redzone programs

Requirements

• Fluent in both English and Spanish
• Senior Operations Leadership experience in manufacturing environments
• Ability to work in direct, hands-on manufacturing roles
• Practice using Overall Equipment Effectiveness (OEE)
• Ability to plan, organize, and function effectively in a dynamic environment
• Excellent interpersonal and organizational skills
• Strong written and verbal communication skills
• Advanced knowledge of MS Office
• Tech-friendly and comfortable communicating technical requirements
• Programmable Logic Controller (PLC) experience is desired

Benefits

• Base pay range: $115,000-130,000 USD Annual
• Annual company performance bonus
• Medical, dental and vision coverage
• 401(k) plan with company match
• Short-term and long-term disability coverage
• Life insurance
• Paid-time off
• Parental leave
• Well-being programs