Director of Consumer Insights - Remote

Overview

Sentara Health is seeking to hire a qualified individual to join our team as Director, Consumer Insights, managing consumer insights and market research initiatives.

In Short

• Full-time remote position.
• Oversee consumer insights and market research.
• Manage relationships with vendors and oversee contract compliance.
• Ensure data integrity and actionable reporting.
• Supervise a team responsible for research design and data collection.
• Collaborate with various teams to improve service design.
• 8 years of experience in consumer insights required.
• 3 years of healthcare experience required.
• Bachelor’s degree required.
• Standard working hours from 8:00 AM to 5:00 PM (ET).

Requirements

• Bachelor’s Degree required.
• 3 years healthcare experience required.
• 8 years experience in consumer insights or market research.
• Strong project management skills.
• Experience in data analysis and reporting.
• Ability to mentor and develop team members.
• Excellent collaboration skills.
• Understanding of regulatory survey programs.
• Strong communication skills.
• Commitment to diversity and inclusion.

Benefits

• Medical, Dental, Vision plans.
• Paid Time Off and Sick Leave.
• Tuition Assistance – $5,250/year.
• 401k/403B with Employer Match.
• Emergency Backup Care.
• Life Insurance and Disability plans.
• Legal Resources Plan.
• Annual discretionary bonus opportunity.
• Reimbursement for certifications and professional development.
• Pet Insurance.