Sales & Retention Manager - Remote

Overview

The Sales & Retention Manager is responsible for leading a high-performing team to drive revenue growth and maximize client value in a fully-remote environment.

In Short

• Oversee Account Managers and Client Success associates.
• Drive aggressive revenue growth through upselling and cross-selling.
• Lead a team of 10 AMs and CS associates.
• Handle escalations and manage high-value client relationships.
• Partner with various business units for smooth execution.
• Revolutionize the sales process and optimize margins.
• Make data-driven decisions using tools like HubSpot.
• Report performance against KPI targets to leadership.
• Responsible for hiring and firing team members.
• Focus on results and high-performance team culture.

Requirements

• Proven performance in SaaS, fintech, IT Services, or B2B marketing.
• Experience with upsells, cross-sells, and renewals.
• Strong leadership skills with a track record of transforming teams.
• Expertise in B2B sales cycles and client success.
• Data-obsessed with a grasp of sales metrics.
• Experience with HubSpot or similar tools.
• Ability to manage high-performance teams.
• Exceptional influencing skills with C-suite executives.

Benefits

• Leadership role with measurable impact on company trajectory.
• Opportunity to push sales performance and client satisfaction.
• Work in a fast-paced, high-pressure environment.
• Drive transformation and make a real impact.