Pregnancy Care Expert (Midwife) - Remote

Overview

This part-time position involves providing compassionate and clinically experienced support to members regarding fertility, pregnancy, and family-forming care.

In Short

• Conduct 1:1 video consultations with members.
• Assist members in finding the right fertility clinic.
• Address member inquiries with tailored solutions.
• Research country-specific legislation related to fertility.
• Audit and create accurate pregnancy care content.
• Train and mentor Member Care Experts.
• Update knowledge databases with the latest healthcare practices.

Requirements

• Strong customer service skills.
• High emotional intelligence and compassion.
• Ability to adapt and learn quickly.
• Excellent organizational skills.
• Collaborative mindset.
• Commitment to diversity and inclusion.
• Certified midwife with patient experience.
• Confident and communicative.
• Interest in virtual care and digital health.
• Fluent in English.

Benefits

• Annual gross salary range: €22000-30000/ year.
• Bonus program & company equity.
• Access to Progyny Global Platform + €5,000 benefits budget.
• Mental health support via Nilo Health.
• Sustainable mobility benefit.
• Urban sports club membership discount.
• Hybrid work: Up to 2 days per week from home.
• Remote work: Up to 8 weeks per year.