Care Expert - France - Remote

Overview

As a Care Expert, your primary mission is to transform member requests into delightful experiences, providing meaningful solutions and timely responses.

In Short

• Transform member requests into delightful experiences.
• Provide meaningful solutions that make a real difference.
• Master the intricacies of the French healthcare system.
• Support B2B partners with their unique needs.
• Drive innovative Care projects tailored to your expertise.
• Guide and inspire fellow team members.
• Participate in project leadership opportunities.
• Collaborate on cross-community product innovations.
• Thrive in a collaborative and empathetic environment.
• Help grow the Care team by attracting top talent.

Requirements

• Genuine passion for helping others.
• Full working proficiency in French and English.
• Confidence in navigating technology and digital tools.
• Ability to connect with members across various channels.
• Natural empathy and calm presence in interactions.
• Initiative in turning ideas into action.
• Thrive in collaborative environments.
• Bonus: Understanding of the French healthcare system.

Benefits

• Generous equity packages for permanent contracts.
• Flexible office and remote working options.
• Top-of-the-range equipment provided.
• Flexible vacation policy and working hours.
• Comprehensive healthcare insurance.
• Country-specific commuter benefits.
• Flexible training policy and budget for conferences.
• Personal growth through coaching.
• Extended parental leave for new parents.