Microsoft Sentinel Services Implementation Specialist - Remote

Overview

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).

In Short

• Join Proficio's Microsoft Sentinel team as a SIEM engineer.
• Handle production support for complex issues related to Sentinel SIEM.
• Support onboarding processes and improve operational efficiency.
• Contribute to the development and enhancement of Sentinel service offerings.
• Act as a Security Advisor and subject matter expert for clients.
• Build customer loyalty through effective communication and problem resolution.
• Provide recommendations for optimizing client environments.
• Ensure security and confidentiality of sensitive data.
• Manage virtual meetings with US-based Sentinel customers.
• Collaborate with team members for training and development.

Requirements

• Experience with Microsoft Sentinel and SIEM technologies.
• Strong technical and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Knowledge of security best practices and operational procedures.
• Experience in onboarding and training processes.
• Proven ability to manage multiple client relationships.
• Familiarity with cloud technologies and machine learning.
• Ability to analyze and provide recommendations for service improvements.
• Commitment to maintaining data security and confidentiality.

Benefits

• Opportunity to work with cutting-edge technology.
• Career growth and development opportunities.
• Supportive work environment focused on team development.
• Engagement in innovative projects in the cybersecurity space.
• Competitive compensation and benefits package.