Outreach Coordinator - Remote

Overview

BKG is seeking a Member Outreach specialist who can provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.

In Short

• Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
• Utilize a whole health approach when interacting with Members and caregivers.
• Work with Case Management to place outreach resources at point-of-care facilities to better facilitate member engagement and action.
• Facilitate real-time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
• Pivot priorities as necessary month to month based on HEDIS performance.
• Engage members in care coordination and case management as necessary.
• Educate members on health care benefits and services and monitor for over and/or underutilization.

Requirements

• Community Outreach Experience preferred
• CHW Certification and/or CNA/HHA preferred
• Covid Vaccinated
• Home Visits(local)
• Driver’s License required
• High School Diploma/GED required

Benefits

• Pay Rate $20.00/hr. plus $0.67 per mile for mileage reimbursement
• Monday - Friday 8:00-5:00 pm
• Work remotely and local Travel is required