Accounts Receivable Collections Specialist - Remote

Overview

The A/R Collections Specialist plays a critical role in maintaining healthy cash flow and minimizing delinquent accounts. This position is responsible for executing timely and professional collections activities, ensuring accurate documentation of all communications, and meeting monthly collections goals as established by management.

In Short

• 100% Remote – work from the comfort of your home
• Contact customers by phone and email to collect outstanding balances
• Maintain weekly call logs and record all contact activity
• Work closely with Accounts Receivable Manager to achieve cash collection goals
• Research and resolve payment discrepancies and disputed invoices
• Identify delinquent accounts and recommend escalation actions
• Build positive working relationships with customers
• Participate in regular collections meetings to discuss performance

Requirements

• Detail-oriented and organized
• Persistent and professional in collection efforts
• Ability to meet or exceed individual cash collection targets
• Strong communication skills
• Experience with collections systems (e.g., Centime, NetSuite, CRM)

Benefits

• Work from home flexibility
• Opportunity for professional growth
• Collaborative team environment