Accounts Receivable Collections Specialist - Remote

Overview

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

In Short

• Informing clients of outstanding balances through statements, emails and/or calls
• Following up outstanding payments
• Providing accurate and timely account reconciliations
• Providing accurate and timely debtor reporting including aging report
• Managing accounts receivable using spreadsheets and AR software
• Establishing and maintaining relationships with new and existing customers
• Preparing and sending invoices to allocated clients by the monthly deadline
• Coordinating with business leaders and counterparts in other business units for all intercompany billing and cross charges
• Liaising with clients as to any billing issues or questions
• Assisting the broader finance team as required

Requirements

• 3-5 years collection/accounts receivable experience
• Good Communication and phone skills
• Experience with ERP and/or accounting software
• Excellent administration skills
• Experience supporting multiple stakeholders
• Excellent communication skills
• Solid MS Office skills, specifically Excel
• Achievement of or willingness to work towards a related qualification or certification desirable

Benefits

• Work flexibility - Permanent WFH
• HMO + 1 free dependent
• Health and Wellness Reimbursement Benefits
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differential pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided
• Referral bonus