Tolling Operations Analyst - Remote

Overview

PrePass is seeking a Tolling Operations Analyst to join our dynamic team, assisting with tolling program oversight and working closely with customers and internal teams to resolve enrollment and operational issues.

In Short

• Support tolling program oversight.
• Create and maintain workflows and approval processes.
• Manage large fleet accounts and provide ongoing support.
• Troubleshoot customer violation issues.
• Assist with day-to-day operational activities.
• Serve as a Subject Matter Expert (SME) for systems and processes.
• Perform thorough analysis of large datasets.
• Develop training materials and deliver training to end users.
• Identify opportunities for operational improvements.

Requirements

• Passion for data and problem-solving.
• Ability to thrive in a collaborative environment.
• Experience in customer support and operational oversight.
• Strong analytical skills.
• Familiarity with workflow management.

Benefits

• Flexible work environment (remote and in-office).
• Opportunity to work on impactful projects.
• Collaborative team culture.