IT Manager - Remote

Overview

Posh is looking for a proactive and service-oriented IT Manager. You’ll be the primary point of contact for IT support across the company, managing our systems, devices, and tooling to ensure a secure and seamless employee experience. This role will work closely with the People and Security teams to manage onboarding/offboarding, endpoint management, and system administration.

In Short

• Serve as the primary point of contact for IT troubleshooting and support for all employees.
• Manage the company’s MDM platform (Jamf suite) while ensuring configuration stays current with new feature releases and resolve issues as they arise.
• Maintain and track the company’s endpoint asset inventory to ensure accuracy and accountability.
• Partner with HR and Security to support onboarding and offboarding activities.
• Administer and maintain Google Workspace environments.
• Collaborate with the Security team on endpoint monitoring, alerting, and remediation.
• Identify opportunities to automate and streamline IT processes and systems.

Requirements

• A self-starter who takes ownership and drives issues to resolution.
• Empathetic and service-oriented, treating employees as valued internal customers.
• Comfortable operating in a fast-paced, ambiguous environment.
• Skilled at proactively identifying and remediating issues before they impact the business.
• Adept at spotting areas for improvement and making thoughtful recommendations.

Benefits

• Experience working in or with a Security Operations Center (SOC).
• Prior security or incident response experience.
• Familiarity with Kandji and/or Crowdstrike.