UX Researcher - 8 Month Contract - Remote

Overview

The UX Researcher role at PointClickCare focuses on driving strategic and tactical iterations of products through user research and usability studies, aimed at enhancing user experience.

In Short

• Conduct user outreach and validation activities.
• Lead design workshops and communicate strategic decisions.
• Analyze data from user calls to provide insights.
• Collaborate with internal teams for user understanding.
• Articulate research outcomes to stakeholders.
• Travel 25% for onsite research.
• Must have a portfolio attached for eligibility.
• Requires a Bachelor’s degree in a relevant field.
• Experience with research and design tools.
• Strong communication and collaboration skills.

Requirements

• Strong UX research skills and a passion for user-centered design.
• Ability to synthesize user feedback into actionable insights.
• Experience in a similar user experience research role.
• Proficiency in research tools like Dovetail, UserZoom, and analytics platforms.
• Knowledge of design tools such as Figma and Adobe Creative Cloud.
• Demonstrated written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Experience with persona and journey mapping.
• Results-driven and motivated individual.
• Ability to articulate alternative approaches and persuade stakeholders.

Benefits

• Flexible work environment.
• Opportunities for growth and innovation.
• Meaningful work impacting healthcare.
• Access to resources for professional development.
• Engaging company culture recognized by Forbes.