UX Researcher (12 Month Contract) - Remote

Overview

The UX Researcher role at PointClickCare focuses on enhancing user experience through research, usability studies, and presenting data insights to improve product design.

In Short

• Conduct user outreach and validation activities.
• Lead design workshop activities for data-informed solutions.
• Analyze and synthesize data from user interactions.
• Collaborate with SMEs and customer success teams.
• Communicate research outcomes to stakeholders.
• Drive user-centered decision making.
• Utilize various research and analytics tools.
• Advocate for research best practices within teams.
• Work in a dynamic environment focused on healthcare technology.
• Portfolio required for eligibility.

Requirements

• Bachelor’s degree in a relevant field.
• Experience as a UX researcher or similar role.
• Strong UX research skills and passion for user experience.
• Ability to collaborate effectively with diverse teams.
• Demonstrated written and verbal communication skills.
• Experience with research tools like Dovetail and User Testing.
• Knowledge of design tools such as Figma and Adobe Creative Cloud.
• Ability to synthesize user feedback into actionable insights.
• Results-driven and motivated individual.
• Experience with analytics platforms like Google Analytics.

Benefits

• Opportunity to work in a leading healthcare technology company.
• Dynamic work environment with career advancement opportunities.
• Engage in meaningful work that impacts healthcare.
• Collaborate with talented colleagues.
• Vibrant corporate culture.