Software Implementation Consultant (Rapid Services) - Remote

Overview

The Software Implementation Consultant (Rapid Services) at PointClickCare will act as the principal liaison with customers to implement best practices and drive optimized business outcomes in Long-Term and Post-Acute Care settings.

In Short

• Act as the principal liaison with customers.
• Implement best practices for optimized business outcomes.
• Focus on Long-Term and Post-Acute Care (LTPAC) settings.
• Conduct in-depth analysis of customer business processes.
• Provide recommendations for solution configuration.
• Build strong relationships with customers.
• Guide clients through their implementation experience.
• Expect up to 30% on-site travel.
• Work independently from planning to go live.
• Report to the Manager, Professional Services.

Requirements

• Strong communication skills.
• Customer-focused and agile mindset.
• Experience in healthcare technology.
• Ability to analyze business processes.
• Experience with Pharmacy Products.
• Ability to work independently.
• Willingness to travel for client meetings.
• Strong relationship-building skills.
• Experience in consulting or professional services.
• Knowledge of LTPAC settings.

Benefits

• Opportunities for career advancement.
• Vibrant company culture.
• Engaging work environment.
• Impactful work in healthcare.
• Supportive colleagues.
• Recognition as a top private cloud company.
• Access to professional development resources.
• Flexible work arrangements.
• Health and wellness programs.
• Competitive compensation package.