Software Implementation Consultant - Rapid Services Pharmacy - Remote

Overview

The Software Implementation Consultant will act as the principal liaison with customers to implement best practices and drive optimized business outcomes within the Long-Term and Post-Acute Care settings.

In Short

• Lead multiple concurrent implementation projects.
• Manage full scope delivery including project budgeting and technical delivery.
• Build strong customer relationships through excellent communication.
• Configure client applications, reports, and dashboards.
• Develop and deliver training sessions based on client needs.
• Participate in corporate and departmental onboarding.
• Achieve key departmental onboarding landmarks.
• Guide customers towards standard processes.
• Become a mentor for new employees.
• Work independently to guide clients through their implementation experience.

Requirements

• Passion for delivering exceptional customer experience.
• Consulting experience in software implementation.
• Healthcare industry experience is a plus.
• Proven ability to take accountability for projects.
• Ability to quickly learn new concepts and technologies.
• Undergraduate degree or equivalent work experience in technology preferred.

Benefits

• Dynamic work environment.
• Opportunities for career advancement.
• Supportive onboarding and mentorship programs.
• Impactful work in the healthcare sector.
• Collaborative team culture.