Patient Experience Representative - Remote

Overview

As part of the PocketHealth team, you will enable hospitals and clinics across North America to empower over 2 million patients to discover a better healthcare experience.

In Short

• Join a patient-centric platform focused on healthcare.
• Support hospitals and clinics in sharing imaging records digitally.
• Empower patients to take control of their care journey.
• Work in a fast-paced startup environment.
• Ideal for growth into leadership roles within the company.
• Provide empathetic and timely support to patients.
• Understand patient interactions with the platform.
• Opportunity to transition into roles in Customer Success, UI/UX, and Engineering.
• Be part of a mission to improve healthcare experiences.
• Contribute to a unified image management solution.

Requirements

• Independent and self-motivated.
• Passion for healthcare.
• Comfortable in a fast-paced environment.
• Strong communication skills.
• Ability to problem-solve effectively.
• Empathetic approach to patient support.
• Desire to grow within the company.
• Experience in customer service is a plus.
• Willingness to take on new challenges.
• Team player with a positive attitude.

Benefits

• Opportunity for career advancement.
• Be part of a mission-driven company.
• Work with a passionate team.
• Flexible work environment.
• Impact the future of healthcare.
• Engage with a diverse patient population.
• Contribute to innovative healthcare solutions.
• Gain experience in a growing startup.
• Access to training and development resources.
• Collaborative company culture.