Client Solution Specialist - Remote

Overview

The Client Solution Specialist at PNC plays a crucial role in providing sales and service support for client relationships within the Home Lending Center, working remotely to ensure customer satisfaction and compliance.

In Short

• Remote position based at home.
• Provides sales and service support for client relationships.
• Gathers and verifies required documentation.
• Ensures compliance with regulations and processes.
• Acts as a point of contact for clients and service partners.
• Initiates and updates client details in systems.
• May perform general administrative support.
• Requires strong customer focus and risk management skills.
• Typically requires 3+ years of related experience.
• Offers a comprehensive range of benefits.

Requirements

• Associates degree or equivalent experience required.
• 3+ years of experience in client support or related field.
• Strong client relationship building skills.
• Ability to manage risks effectively.
• Excellent communication and problem-solving skills.
• Attention to detail and accuracy.
• Ability to manage multiple priorities.
• Flexibility and adaptability in a fast-paced environment.
• Knowledge of customer support policies and standards.
• Experience with sales support and administration.

Benefits

• Medical and prescription drug coverage.
• Dental and vision options.
• Life insurance and disability protection.
• 401(k) with company match.
• Paid time off including vacation and holidays.
• Educational assistance programs.
• Wellness programs with financial incentives.
• Dependent care reimbursement account.
• Adoption and surrogacy reimbursement.
• Inclusive and accessible workplace culture.