Associate Manager of Telehealth - Remote

Overview

The Associate Manager of Telehealth will oversee the daily operations of Telehealth services, ensuring high-quality, patient-centered care while promoting inclusivity and race equity.

In Short

• Manage day-to-day Telehealth operations.
• Support Telehealth Manager in service delivery.
• Lead a culturally diverse team.
• Ensure compliance with healthcare regulations.
• Monitor patient experience and service quality.
• Provide training to staff on best practices.
• Handle patient complaints effectively.
• Maintain electronic health records accuracy.
• Foster an inclusive working environment.
• Commit to ongoing professional development.

Requirements

• Minimum one year of experience in healthcare.
• Strong leadership and team management skills.
• Commitment to diversity, equity, and inclusion.
• Ability to communicate effectively.
• Understanding of reproductive healthcare services.
• Experience with electronic health records systems.
• Empathy and self-awareness in interpersonal interactions.
• Demonstrated commitment to Planned Parenthood’s mission.
• Ability to achieve objectives collaboratively.
• Willingness to expand knowledge of racial equity issues.

Benefits

• Medical, Dental, and Vision insurance.
• Life and ADD insurance.
• 403B retirement plan.
• Flexible Spending Account.
• Generous Paid Time Off program.
• Free healthcare at clinics for employees and family.