Database Technical Support Specialist - Remote

Overview

The Database Technical Support Specialist will lead the implementation and deployment of database solutions at client sites, providing ongoing technical support and ensuring customer satisfaction.

In Short

• Lead the implementation and deployment of database solutions.
• Provide ongoing technical support to clients.
• Engage with clients to understand their business objectives.
• Create comprehensive documentation for clients.
• Record key issues to enhance products and support experiences.
• Collaborate with internal teams for customer satisfaction.
• 3+ years of experience in database technical support.
• Proficiency in relational databases like MySQL and Oracle.
• Familiarity with Linux/Unix operating systems.
• Excellent communication and problem-solving skills.

Requirements

• Bachelor's degree in computer science or related field.
• 3 years or more of experience in database technical support.
• Proficiency in relational databases such as MySQL/Oracle.
• Experience with NoSQL, NewSQL, or related technologies is a plus.
• Familiarity with Linux/Unix operating systems.
• Strong problem analysis and resolution skills.
• Ability to work in a multi-threaded environment.
• Excellent communication skills.
• Strong sense of work responsibility.
• Collaborative spirit within the team.

Benefits

• Opportunity to work with diverse clients.
• Professional development and training opportunities.
• Collaborative work environment.
• Potential for career advancement.
• Access to the latest database technologies.