Partner Delivery Readiness Analyst - Remote

Overview

The Partner Delivery Readiness Analyst (PDRA) plays a critical role in enabling and supporting our Partners to successfully deliver Ping Identity solutions to our customers. This role focuses on ensuring that partners have the necessary training, knowledge, tools, and resources to successfully implement and support products or services.

In Short

• Develop and maintain partner reports to ensure smooth operations.
• Facilitate reporting requirements with the operations team.
• Ensure partners understand solution capabilities and delivery methodologies.
• Assess partner delivery readiness and create action plans.
• Define partner delivery performance metrics and establish scorecards.
• Monitor partner performance metrics for improvement opportunities.
• Work closely with internal teams to assess partner capabilities.
• Foster relationships with key stakeholders within partner organizations.
• Conduct regular assessments to identify gaps in partner skills.
• Provide feedback to enhance partner engagement strategies.

Requirements

• Bachelor's degree in business, technology, or a related field.
• 0-4 years of experience in a partner-facing role.
• Knowledge of cloud technologies, SaaS, or IT service management is a plus.
• Strong understanding of project management methodologies.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, collaborative environment.
• Experience with channel partners or service providers is a plus.
• Knowledge of Ping Identity products is a plus.

Benefits

• Generous PTO & Holiday Schedule.
• Parental Leave.
• Progressive Healthcare Options.
• Retirement Programs.
• Opportunity for Education Reimbursement.
• Commuter Offset (Specific locations).