Project Manager, Professional Services - North America - Remote

Overview

As a Project Manager at Pigment, you will play a crucial role in ensuring successful customer implementations and driving adoption of the AI-powered business planning platform.

In Short

• Manage project scope, timelines, and budgets for customer implementations.
• Collaborate with Solutions Architects and cross-functional stakeholders.
• Ensure customers understand the platform’s value and achieve strong adoption.
• Proactively respond to customer requests and anticipate risks.
• Maintain clear internal reporting and escalate issues when needed.
• Develop trusted advisor relationships with customer executive sponsors.
• Deliver presentations and trainings on product features.
• Participate in updating project management methodologies.
• Support Solutions Architects in achieving project success.
• Work in a fast-paced, highly ambiguous startup environment.

Requirements

• BA/BS degree required, MBA preferred.
• 4 years of experience in project management or professional services.
• Highly organized with strong attention to detail.
• Ability to lead and support internal team members.
• Strong customer relationship-building skills.
• Ability to explain technical solutions and develop opportunities.
• Strategic thinker comfortable in a startup environment.

Benefits

• Competitive compensation package and stock options.
• Comprehensive medical, dental, and vision insurance.
• Generous time off and parental leave policies.
• Company offsite events and modern office locations.
• High-end equipment for optimal work conditions.
• Employer-sponsored 401(k) retirement plan.