Global Technical Support Engineer - Remote

Overview

Join the Global Technical Support Team at Perforce, where you will collaborate with Sales, Professional Services, and Engineering to assist in resolving a wide variety of customers' software development issues, ensuring their success with Helix Core Version Control software.

In Short

• Collaborate with various teams to resolve customer issues.
• Provide timely resolution for Helix Core software problems.
• Support large-scale software development customers.
• Work with Helix Core, the best version control software.
• Handle large teams and transactions efficiently.
• Ensure quick file delivery to remote users.
• Assist with Helix IPLM for semiconductor design.
• Enable efficient IP reuse and workspace management.
• Provide traceability from requirements through verification.
• Be part of a community that values creativity and collaboration.

Requirements

• Experience in technical support or software development.
• Familiarity with version control systems.
• Strong problem-solving skills.
• Ability to work collaboratively in a team environment.
• Excellent communication skills.
• Knowledge of Helix Core is a plus.
• Experience with semiconductor design processes is beneficial.
• Ability to manage multiple tasks and priorities.
• Customer-focused mindset.
• Willingness to learn and adapt to new technologies.

Benefits

• Work in a collaborative and innovative environment.
• Opportunities for professional growth and development.
• Be part of a company trusted by leading brands.
• Engage with a global community of experts.
• Enjoy a rewarding career path.
• Participate in wellness and team-building activities.
• Access to cutting-edge technology and tools.
• Flexible work arrangements.
• Competitive benefits package.
• Contribute to meaningful projects.