Junior Payment Operations Officer - Remote

Overview

The Junior Payment Operations Officer at Pepperstone will be responsible for managing client money, ensuring compliance with AML policies, and facilitating communication with clients and internal stakeholders.

In Short

• Daily manual funding methods for clients’ accounts.
• Process withdrawals and inform clients promptly.
• Liaise with banks and payment providers.
• Monitor transactions for AML compliance.
• Handle client enquiries via Salesforce.
• Assist with payment provider reconciliation.
• Maintain a continuous improvement approach.
• Work in a dynamic global team.
• Participate in shift rotations as needed.
• Enjoy flexible and hybrid working options.

Requirements

• Fluency in English; additional languages are a plus.
• Qualification in Accounting, Finance, or related fields preferred.
• Excellent communication and people skills.
• Strong attention to detail and accuracy.
• Problem-solving skills focused on process improvements.
• Intermediate Microsoft Excel skills.
• Commitment to ongoing learning and development.
• Ability to work under pressure and manage time effectively.
• Alignment with Pepperstone values.

Benefits

• Competitive salary and bonus scheme.
• Collaborative and friendly culture.
• Remote working options for up to 6 weeks per year.
• Ongoing personal development opportunities.
• Paid volunteering days and workplace giving program.
• Recognition and reward programs for outstanding performance.
• Comprehensive medical insurance.
• Pension fund.
• Employee Assistance Program and Wellbeing Initiatives.
• Cozy office location in Limassol.