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Customer Success Manager - Cybersecurity - Remote

Posted 7 weeks ago
Sales / Business
Full Time
UK

Overview

Join Pentera and take your career to the next level in cybersecurity as a Customer Success Manager, responsible for maintaining and expanding relationships with customers in the Nordic region.

In Short

  • Lead point of contact for customer accounts.
  • Establish productive relationships with key stakeholders.
  • Forecast and track key account metrics.
  • Seek growth and sales opportunities within accounts.
  • Develop technical understanding of Pentera's product.
  • Collaborate closely with the Sales team.
  • Manage customer activity information within CRM.
  • Travel for on-site business review meetings.
  • 4+ years of experience in Customer Success Management.
  • Experience in the Cyber Security industry.

Requirements

  • Experience managing accounts in the Nordic region.
  • Strong communication and influencing skills.
  • Technical, analytical, and problem-solving skills.
  • Ability to manage multiple projects with attention to detail.
  • Good interpersonal skills.
  • Motivation and flexibility.
  • Fluent in Swedish is an advantage.
  • 4-year degree is an advantage.

Benefits

  • Opportunity to grow skills in a leading cybersecurity company.
  • Be part of an innovative team.
  • Work in a diverse and inclusive environment.
  • Engage with a global customer base.
  • Competitive salary and benefits.
Pentera logo

Pentera

Pentera is a leading company in the field of Automated Security Validation, dedicated to helping businesses worldwide identify and address their cybersecurity vulnerabilities through real-world attack simulations. With a team of over 350 professionals and a customer base exceeding 1,000 across more than 50 countries, Pentera is at the forefront of cybersecurity innovation. Supported by prominent investors such as Insight Partners, K1, and The Blackstone Group, the company is committed to delivering exceptional customer experiences and is focused on becoming the top player in the Security Risk Validation space. Pentera values diversity and is an equal opportunity employer, welcoming candidates from all backgrounds.

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