Vendor Management Representative - Remote

Overview

The Vendor Management Representative will play a critical role in managing relationships with repossession agents, enhancing agent performance and compliance through effective vendor management processes.

In Short

• Manage relationships with repossession agents.
• Evaluate and onboard new vendors.
• Conduct performance reviews and audits.
• Coordinate repossession activities.
• Implement process improvements.
• Establish quality standards for vendor performance.
• Analyze data related to repossession activities.
• Ensure compliance with legal requirements.
• Utilize software tools for vendor management.
• Travel for industry conferences and vendor visits.

Requirements

• 2+ years of Customer Service and Account Management experience.
• Strong understanding of repossession processes.
• Excellent communication and negotiation skills.
• Analytical mindset with data analysis proficiency.
• Experience in collateral repossession and asset recovery.
• Proficiency in G-Suite and MS Office.
• Willingness to travel.
• Legal authorization to work in the U.S. indefinitely.

Benefits

• Incentive Bonus Plans.
• Medical, Dental, Vision benefits.
• 401K with Company Match.
• 10 Paid Holidays.
• Generous Paid Time Off Packages.
• Employee Stock Purchase Plan.
• Paid Parental & Family Leave.
• Inclusive and accessible recruiting experience.