Order Management Representative 1 - Remote

Overview

The Order Management Representative 1 at Allegion is responsible for coordinating the supply chain and overseeing logistics to support the order fulfillment function, ensuring customer orders are accurately processed and customer relations are well maintained.

In Short

• Coordinates the supply chain and logistics for order fulfillment.
• Ensures accurate entry of customer orders into the management system.
• Measures product demand and develops purchasing and inventory plans.
• Maximizes sales while minimizing costs and waste.
• Handles customer communications regarding orders.
• Resolves customer claims and complaints effectively.
• Develops initiatives to inform and educate customers.
• Implements improvement plans based on customer feedback.
• Works within established procedures with moderate supervision.
• Contributes to team accuracy and quality of work.

Requirements

• Knowledge and skills from formal training or considerable experience.
• Ability to perform a range of day-to-day activities.
• Understanding of team integration and duties.
• No supervisory responsibilities; manages own workload.
• Ability to solve routine problems independently.
• Impacts team effectiveness through quality of work.

Benefits

• Health, dental, and vision insurance coverage.
• Unlimited Paid Time Off.
• 401K plan with 6% company match.
• Health Savings Accounts and Flexible Spending Accounts.
• Disability Insurance and Life Insurance options.
• Tuition Reimbursement.
• Voluntary Wellness Program with rewards.
• Employee Discounts through Perks at Work.
• Opportunities for community involvement.
• CliftonStrengths assessment and coaching.