Patient Intake Specialist - Remote

Overview

The Patient Intake Specialist plays a critical role as the first step in the medical records request lifecycle, ensuring that every request is complete, accurate, and compliant.

In Short

• Fully remote position.
• Independent Contractor, Full-time.
• Work schedule aligned with US time zone.
• Responsible for provider research and identification.
• Review and create medical records request forms.
• Perform quality control checks for compliance.
• Coordinate request assignments to team members.
• Manage edge cases and escalate issues as needed.
• Contribute to client satisfaction through accurate documentation.
• Work in a detail-intensive environment.

Requirements

• Strong attention to detail.
• Experience with legal medical records requests.
• Ability to resolve ambiguity through research.
• Highly organized and precise work ethic.
• Excellent communication skills.
• Familiarity with healthcare operations preferred.
• Ability to work in a process-driven role.
• Comfortable working with detailed information.
• Proactive issue resolution skills.
• Experience in customer service or similar roles.

Benefits

• Opportunity to work with visionary US and EU founders.
• Potential for long-term career growth.
• Work with top 1% of candidates globally.
• Access to exceptional job opportunities.
• Flexible work environment.
• Engage in meaningful work that impacts client satisfaction.