Intake Client Specialist - Remote

Overview

The Intake Client Specialist manages a queue of incoming documents to create new clients, and update existing clients as needed in the Customer Relationship Management (CRM) system, ensuring accuracy for billing and compliance.

In Short

• Manage incoming Medical Service Authorizations and paperwork.
• Correspond with Agency Case Managers via email and phone.
• Troubleshoot account issues as needed.
• Coordinate with internal business partners.
• Assist with Intake-related inquiries.
• Work in a fully remote environment.
• Maintain high accuracy for billing and compliance.
• Meet deadlines in a fast-paced environment.
• Must have a wired internet connection.
• Quiet workspace required.

Requirements

• High school diploma or equivalent.
• Basic Microsoft Office skills.
• Previous Data Entry experience.
• Strong analytical skills with attention to detail.
• Ability to problem solve in a timely manner.
• Strong verbal and written communication skills.
• Ability to prioritize and meet deadlines.
• Ability to work in a team and individually.
• Passion for helping people.
• Must have a distraction-free workspace.

Benefits

• Free Breakfast & Lunch.
• Casual Dress Code.
• Promotion opportunities starting Day 1.
• Referral Bonuses starting Day 1.
• Weekly paychecks.
• PTO, 401k, & Full benefits package.