Bilingual Sales Customer Service Representative (Italian/English) - Remote

Overview

Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking Bilingual Italian/English Sales Customer Service Representative to join our team in the Philippines.

In Short

• Join a dynamic team as a Bilingual Sales Customer Service Representative.
• Work from home with an established organization.
• Achieve and exceed outbound sales targets.
• Provide high-quality customer support in both Italian and English.
• Process customer orders and manage inquiries accurately.
• Demonstrate flexibility in working different shifts.
• Leverage your passion for travel to assist customers.
• Collaborate with cross-functional teams for continuous improvement.
• Maintain a friendly and professional demeanor.
• Work in a positive and performance-driven culture.

Requirements

• Fluency in both Italian and English.
• Proven record in outbound sales.
• Strong customer-centric mindset.
• Excellent communication skills.
• Highly organized with attention to detail.
• Ability to multitask effectively.
• Willingness to work various shifts.
• Preferred experience in the travel industry.
• Experience with CRM software is a plus.

Benefits

• Work from home flexibility.
• Opportunities for growth within the company.
• Supportive remote work culture.
• Diverse and inclusive work environment.
• Performance-driven culture.