Project Coordinator - Remote

Overview

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

In Short

• Responsible for processing sales orders to meet customer requirements.
• Detail-oriented with a passion for customer experience.
• Strong organizational and communication skills required.
• Manage customer orders from Quote to Cash.
• Build relationships with customer contacts and onboard new customers.
• Ensure accuracy and consistency with order data.
• Monitor and manage customer order queues in Salesforce and Outlook.
• Escalate issues to ensure customer satisfaction.
• Self-motivated and able to thrive in a fast-paced environment.
• Flexible and willing to learn new skills.

Requirements

• Effective communicator with strong interpersonal skills.
• Ability to prioritize work across multiple projects.
• Outstanding skills with Microsoft Office applications.
• Familiarity with Smartsheet, Confluence, JIRA a plus.
• Telecom provisioning background helpful but not required.
• Project management experience helpful.
• Must be legally authorized to work in the US.
• Must be willing to work overtime as needed.
• Must be flexible and open to change.
• Passion for providing a phenomenal customer experience.

Benefits

• Opportunity to work with leading brands.
• Collaborative work environment.
• Focus on diversity and integrity.
• Potential for growth and development.
• Remote work flexibility.