Operations Project Manager - Remote

Overview

The Operations Project Manager at Payabli plays a crucial role in optimizing operational efficiency and customer throughput, directly impacting the performance of the business and its key accounts.

In Short

• Lead onboarding and configuration of sub-merchants and strategic partners.
• Collaborate with various teams including Customer Success, Engineering, and Sales.
• Develop relationships with enterprise-level integration partners.
• Coordinate marketing efforts for quicker adoption and increased volume.
• Support the underwriting team with merchant applications.
• Manage onboarding templates and bulk onboarding strategies.
• Report weekly on key performance indicators.
• Partner with the product team for automation improvements.
• Adapt to a fast-paced startup environment.
• Work with a strong sense of urgency and attention to detail.

Requirements

• 3-5 years of experience in implementation, customer onboarding, or project management.
• Experience in high-growth startups, preferably in payments or fintech.
• Strong project management skills and attention to detail.
• Resourceful self-starter with strong communication skills.
• Ability to manage time and changing priorities effectively.
• Strong work ethic and willingness to put in extra effort.
• Ability to thrive in a fast-paced environment.
• Open to feedback and committed to personal growth.

Benefits

• Competitive base salary and strong upside potential.
• Stock options with growth potential.
• Flexible PTO and paid parental leave.
• Medical, dental, and vision insurance.
• 401K and HSA pre-tax savings programs.
• Option to work fully remote or hybrid.
• Monthly education fund for skill enhancement.