Czech Speaking Customer Service for E-commerce Department - Remote

Overview

An exciting opportunity for Czech Speaking Customer Service professionals to join an E-commerce Department in a remote position based in Greece, providing exceptional support to Czech-speaking customers.

In Short

• Provide top-notch customer support to Czech-speaking clients through various platforms including email, chat, and phone.
• Assist with inquiries related to orders, payments, shipping, and product details.
• Resolve customer issues efficiently, ensuring a positive experience.
• Maintain comprehensive records of customer interactions in the company’s database.
• Collaborate with other departments to address and rectify customer concerns promptly.
• Stay up-to-date with product offerings, promotions, and company policies.
• Contribute to enhancing the overall customer service experience.

Requirements

• Fluency in Czech and English.
• Experience in customer service or related fields.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Familiarity with E-commerce platforms is a plus.

Benefits

• Work from home in Greece.
• Engage with a dynamic industry.
• Opportunities for professional growth.
• Flexible working hours.
• Supportive team environment.