Portuguese Speaking Customer Support Representative - Remote

Overview

An overview paragraph about the job

In Short

• Deliver exceptional customer support to Portuguese-speaking clients through multiple communication channels.
• Assist customers with inquiries related to products, account management, and service offerings.
• Resolve customer complaints efficiently and ensure a positive experience.
• Document customer interactions accurately and maintain comprehensive records for quality assurance.
• Collaborate with internal teams to relay customer feedback and improve service delivery.
• Keep informed about product updates and company services to provide accurate information to clients.
• Foster a positive customer relationship through effective communication and support.

Requirements

• Strong passion for customer service.
• Fluency in Portuguese.
• Excellent communication skills.
• Ability to resolve issues efficiently.
• Experience in customer support is a plus.

Benefits

• Work remotely from Greece.
• Be part of an innovative team.
• Opportunity to connect with talented individuals.