German Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment PT is excited to present a fantastic opportunity for a German Speaking Customer Service Representative for a leader in the domestic appliances sector. This remote position based in Greece allows you to work from the comfort of your home while being part of a prestigious company dedicated to quality and innovation in household products. In this role, you will assist German-speaking customers with inquiries regarding their appliances, providing the highest levels of service and support to ensure customer satisfaction. If you are passionate about home appliances and thrive in a customer-focused environment, we would love to hear from you!

In Short

• Provide exceptional customer service in German.
• Assist clients with product inquiries and service requests.
• Resolve customer complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with technical support and other teams.
• Stay informed about product features and updates.
• Engage proactively with customers to understand their needs.
• Participate in company training programs.

Requirements

• Fluency in German.
• Experience in customer service.
• Familiarity with CRM systems.
• Strong communication skills.
• Ability to troubleshoot customer issues.

Benefits

• Work from home.
• Be part of a prestigious company.
• Continuous training and development.
• Opportunity to assist customers in a meaningful way.