Finnish Speaking Video Streaming Support Professional - Remote

Overview

Patrique Mercier Recruitment PT is seeking a dedicated Finnish Speaking Video Streaming Support professional for a remote position based in Greece. In this role, you will be the first point of contact for our Finnish-speaking customers, offering exceptional support and assistance regarding their video streaming experience. Your ability to quickly and effectively resolve technical issues while providing a high level of customer service will be essential. This position offers the opportunity to work in a cutting-edge industry and support customers in enjoying their favorite content seamlessly.

In Short

• Provide outstanding customer service to Finnish-speaking customers regarding video streaming products.
• Troubleshoot and resolve technical issues to ensure a smooth streaming experience.
• Educate customers about platform features and best practices to enhance their experience.
• Document customer interactions and resolutions accurately within the support system.
• Collaborate with technical teams to escalate complex issues when necessary.
• Stay updated on platform updates and industry changes to effectively assist customers.

Requirements

• Fluency in Finnish is required.
• Experience in customer service or technical support.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication skills.
• Familiarity with video streaming platforms is a plus.

Benefits

• Work remotely from Greece.
• Opportunity to work in a cutting-edge industry.
• Supportive team environment.
• Flexible working hours.