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Dutch Speaking Banking Industry Support Agent - Remote

Posted 3 weeks ago
Customer Service
Full Time
Greece

Overview

Patrique Mercier Recruitment PT is excited to offer a unique opportunity for a Dutch Speaking Banking Industry Support Agent in a remote capacity from Greece. This role is perfect for individuals who are fluent in Dutch and have a strong background in customer service within the banking industry. As a critical member of our client's team, you will provide exceptional support to Dutch-speaking clients by addressing their banking inquiries, assisting with transactions, and offering guidance on various products and services—all from the comfort of your home.

In Short

  • Deliver outstanding customer service by responding to inquiries related to banking products and services in Dutch.
  • Assist clients with account management, transactions, and other banking-related questions.
  • Identify and troubleshoot issues while ensuring compliance with relevant regulations.
  • Maintain accurate documentation of customer interactions and resolutions in the CRM system.
  • Educate clients on banking policies, procedures, and available product enhancements.
  • Work collaboratively with internal teams to improve the service experience and enhance customer satisfaction.
  • Engage in ongoing training to remain current with banking regulations and industry best practices.

Requirements

  • Fluency in Dutch.
  • Strong background in customer service, preferably in the banking industry.
  • Excellent communication skills.
  • Ability to troubleshoot and resolve issues effectively.
  • Familiarity with CRM systems.
  • Knowledge of banking regulations and compliance.
  • Willingness to engage in ongoing training.

Benefits

  • Work from home flexibility.
  • Opportunity to work in a dynamic team environment.
  • Continuous training and development.
  • Competitive salary and benefits package.
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Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency dedicated to connecting talented individuals with leading organizations across various sectors. They specialize in providing exceptional job opportunities, such as the role of Danish Speaking Customer Service Representative for a prominent domestic appliances company. The agency emphasizes flexibility, allowing candidates to work remotely, and is committed to fostering professional growth and development through comprehensive training and support. With a focus on high-quality customer service, Patrique Mercier Recruitment PT aims to enhance the customer experience in the domestic appliances industry.

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