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German Speaking IT Support Specialist - Athens (Remote in Greece)

Posted 25 weeks ago
Customer Service
Full Time
Greece

Overview

An incredible opportunity for a German Speaking IT Support Specialist to work remotely from anywhere in Greece, providing exceptional technical support to German-speaking clients across various sectors.

In Short

  • Deliver high-quality technical support to German-speaking clients via phone, email, and chat.
  • Diagnose and troubleshoot hardware and software issues promptly and accurately.
  • Ensure a positive client experience through exceptional customer service practices.
  • Document all support requests and solutions comprehensively in the ticketing system.
  • Assist with system configurations, software installations, and updates for clients.
  • Collaborate with team members to escalate and resolve complex issues efficiently.
  • Provide training and resources to clients to empower them in using their IT systems effectively.

Requirements

  • Fluency in German and a strong command of English.
  • Relevant experience in IT support or a technical role is preferred.
  • Excellent analytical and troubleshooting skills.
  • Outstanding communication and interpersonal abilities.
  • Ability to work independently and collaboratively in a remote setting.
  • Familiarity with operating systems, software applications, and remote support tools.
  • Experience in relevant sectors such as technology, e-commerce, or finance is a plus.

Benefits

  • Fully Paid Relocation Package (Flight, Transfer and Hotel).
  • Monthly Salary.
  • 2 Extra Salaries Per Year.
  • Health Insurance.
  • Private Health Insurance.
  • Monthly Bonus.
  • And More....
Patrique Mercier Recruitment PT logo

Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency dedicated to connecting talented individuals with leading organizations across various sectors. They specialize in providing exceptional job opportunities, such as the role of Danish Speaking Customer Service Representative for a prominent domestic appliances company. The agency emphasizes flexibility, allowing candidates to work remotely, and is committed to fostering professional growth and development through comprehensive training and support. With a focus on high-quality customer service, Patrique Mercier Recruitment PT aims to enhance the customer experience in the domestic appliances industry.

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