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German Speaking IT Support Specialist - Remote

Posted 4 weeks ago
Customer Service
Full Time
Greece

Overview

An exciting opportunity for a German Speaking IT Support Specialist to provide exceptional technical support and customer assistance in a fully remote setting from anywhere in Greece.

In Short

  • Deliver high-quality technical support to German-speaking clients via phone, email, and chat.
  • Diagnose and resolve hardware and software issues promptly and efficiently.
  • Ensure a positive customer experience by providing outstanding service and support.
  • Document all support interactions and resolutions in the ticketing system accurately.
  • Assist clients with software installations, configurations, and updates.
  • Collaborate with team members to escalate and resolve complex technical issues.
  • Educate clients on product features and provide guidance on best practices.

Requirements

  • Fluency in German and English.
  • Experience in IT support or a related field.
  • Strong troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently in a remote environment.
  • Familiarity with ticketing systems.
  • Technical knowledge of hardware and software.

Benefits

  • Fully remote work opportunity.
  • Dynamic and supportive team environment.
  • Opportunities for professional growth and development.
  • Flexible working hours.
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Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency dedicated to connecting talented individuals with leading organizations across various sectors. They specialize in providing exceptional job opportunities, such as the role of Danish Speaking Customer Service Representative for a prominent domestic appliances company. The agency emphasizes flexibility, allowing candidates to work remotely, and is committed to fostering professional growth and development through comprehensive training and support. With a focus on high-quality customer service, Patrique Mercier Recruitment PT aims to enhance the customer experience in the domestic appliances industry.

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