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German Speaking IT Support Specialist - Remote

Posted 9 weeks ago
Customer Service
Full Time
Worldwide

Overview

An overview paragraph about the job

In Short

  • Deliver high-quality technical support solutions to German-speaking clients via phone, email, and chat.
  • Diagnose and troubleshoot hardware and software issues effectively and efficiently.
  • Ensure a positive client experience by providing excellent customer service.
  • Document all support interactions and solutions accurately within the ticketing system.
  • Assist clients with software installations, configurations, and updates.
  • Work collaboratively with other team members to escalate and resolve complex issues when necessary.
  • Provide training and resources to clients to help them maximize their use of technology.

Requirements

  • Fluency in German and English.
  • Experience in IT support or a related field.
  • Strong problem-solving skills.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.

Benefits

  • Flexible remote work environment.
  • Opportunity to work with a dynamic team.
  • Professional development opportunities.
Patrique Mercier Recruitment PT logo

Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is a recruitment agency dedicated to connecting talented individuals with leading organizations across various sectors. They specialize in providing exceptional job opportunities, such as the role of Danish Speaking Customer Service Representative for a prominent domestic appliances company. The agency emphasizes flexibility, allowing candidates to work remotely, and is committed to fostering professional growth and development through comprehensive training and support. With a focus on high-quality customer service, Patrique Mercier Recruitment PT aims to enhance the customer experience in the domestic appliances industry.

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