Spanish Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Support representative to join our Transportation Services Department. In this role, you will be instrumental in providing exceptional support to our Spanish-speaking clients, assisting them with all inquiries related to transportation services. This position is perfect for individuals who thrive in a fast-paced environment and are passionate about delivering outstanding customer experiences. If you are fluent in Spanish and looking to further your career in customer support, we want to hear from you!

In Short

• Provide excellent customer service via phone, email, and chat in Spanish.
• Assist customers with inquiries concerning transportation services, routes, and schedules.
• Resolve customer complaints and issues in a timely and effective manner.
• Educate clients about available services and solutions tailored to their needs.
• Document customer interactions accurately to contribute to service quality enhancements.
• Collaborate with team members and other departments to ensure seamless service delivery.

Requirements

• Fluency in Spanish.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer support is a plus.
• Problem-solving skills.

Benefits

• Opportunity for career growth.
• Work in a dynamic team environment.
• Flexible working hours.